Victim of Digital Fraud? You May Be Eligible for Compensation Under RBI's Revised Framework

Are you a victim of digital fraud? Didn't you receive any compensation from your bank?

The revised RBI framework assures eligible digital fraud victims compensation of ₹25,000 or 85% of the net loss, whichever is lower.

A final notification released by the RBI on 24 June 2026, officially under the RBI (Commercial Banks – Responsible Business Conduct) Third Amendment Directions, will come into effect from 1 January 2027. It covers digital fraud losses of up to ₹50,000. Eligible individuals will be compensated 85% of their net loss or up to a maximum of ₹25,000, whichever is lower, applicable once in a lifetime.

The framework shifts the liability burden from the victim to the RBI and the bank. If the fraud occurred due to the bank's negligence or a third-party breach, the victim has zero liability. The incident should be reported on the National Cyber Crime Reporting Portal or by calling 1930, and the bank must also be notified within 5 calendar days.

For any complaint regarding digital fraud or digital arrest, report it immediately at https://cybercrime.gov.in or call 1930.